Are you looking to build a career in India’s rapidly growing aviation industry? Indigo Airlines, one of India’s leading low-cost carriers, is now hiring for Airport Operations and Customer Services roles across multiple airports. Whether you’re a fresh graduate or someone with a background in hospitality, the Indigo Airlines Services Recruitment 2025 presents a great opportunity to enter the dynamic world of aviation.
This recruitment drive focuses on hiring motivated individuals for critical frontline roles that ensure seamless passenger experience—from check-in and boarding to baggage handling and gate coordination.
Indigo Airlines Airport Job 2025 – Highlights
| Details | Information |
|---|---|
| Organization Name | Indigo Airlines (InterGlobe Aviation Ltd.) |
| Job Title | Airport Operations & Customer Services Executive |
| Department | Airport Services / Ground Operations |
| Job Location | Pan-India (Delhi, Mumbai, Hyderabad, Bangalore, Kolkata, etc.) |
| Total Vacancies | Multiple |
| Employment Type | Full-time / Permanent |
| Application Mode | Online |
| Official Website | www.goindigo.in |
Important Dates
| Event | Date |
|---|---|
| Application Start Date | Ongoing (July 2025) |
| Last Date to Apply | Varies by location |
| Interview/Assessment Date | Rolling basis |
Applications are reviewed on a first-come, first-served basis.
Job Description – Indigo Airport Operations and Customer Services
The selected candidates will work as Customer Service Officers (CSO) or Ramp Operations Executives, depending on their profile. Key responsibilities include:
Customer Service (Check-in/Gate/Ramp):
Passenger check-in, seat allocation, and boarding assistance
Issuing boarding passes and baggage tags
Handling customer queries and complaints courteously
Managing gate counters during arrivals and departures
Ensuring compliance with airline safety and service protocols
Operations (Ramp/Cargo/Baggage):
Supervising baggage handling and loading/unloading
Coordinating with ATC and ground handling staff
Managing turnaround time and operational safety
Supporting cargo documentation and dispatch
Reporting irregularities or technical snags to relevant teams
Indigo Airlines Job Eligibility Criteria 2025
Educational Qualification:
Minimum: 10+2 (Intermediate)
Preferred: Graduate in any discipline (Hospitality, Travel & Tourism, Aviation)
Skills Required:
Excellent communication skills in English and Hindi
Customer-centric approach and a calm demeanor
Team player with strong problem-solving abilities
Willingness to work in rotational shifts
Age Limit:
Minimum Age: 18 years
Maximum Age: 27 years (for freshers)
Indigo Airport Job Salary and Perks
| Position | Salary Range (per month) |
|---|---|
| Customer Service Executive | ₹22,000 – ₹30,000 |
| Ramp Operations Executive | ₹20,000 – ₹28,000 |
| Senior Associate/Team Lead | ₹30,000 – ₹40,000 |
Benefits:
Medical insurance
Provident Fund (PF) & ESI
Free air travel (staff travel privileges)
Paid training & career growth opportunities
Uniform allowance and on-duty meals (at select locations)
Indigo Airlines Hiring Process 2025
The recruitment process for Airport Operations and Customer Services Jobs in Indigo Airlines includes:
Online Application Submission
Preliminary Screening (Telephonic or video)
Personal Interview
Document Verification
Final Offer Letter & Induction Training
Candidates selected will undergo mandatory aviation and soft skills training before being deployed.
How to Apply for Indigo Airport Jobs Online
Here’s how you can apply for Indigo Airlines Customer Services and Airport Operations roles:
- Visit the Indigo Careers portal: https://careers.goindigo.in
- Navigate to Airport Operations / Customer Services jobs
- Select your preferred city/airport and click Apply Now
- Create an account and fill in your personal, academic, and work details
- Upload resume, recent passport-size photo, and ID proof
- Submit and wait for the interview call
Why Join Indigo Airlines Airport Services?
- India’s most trusted airline with global recognition
- Fast-track career in airport and ground handling operations
- Professional work culture with emphasis on training and safety
- Competitive salary with airline travel perks
- Work at international terminals and modern airports
Final Words
If you’re someone who thrives in a high-energy, people-facing role and wants to be part of India’s aviation success story, then the Airport Operations and Customer Services Job in Indigo Airlines is perfect for you. With on-the-job learning, career growth, and a chance to work at India’s busiest airports, this is a fantastic entry point into the airline industry. Apply now, ace the interview, and take off with Indigo Airlines Services!