AI Airport Services Limited (formerly known as Air India Air Transport Services Limited) is offering an exciting opportunity for individuals looking to kick-start their careers in the aviation industry. They are inviting applications for the position of Passenger Service Agent (PSA) at the Sardar Vallabhbhai Patel International Airport, Ahmedabad.

Key Details:

• Job Title: Passenger Service Agent (PSA)
• Location: Sardar Vallabhbhai Patel International Airport, Ahmedabad
• Training Duration: 11 months
• Stipend: ₹12,000 per month
• Application Deadline: 20th October 2024

About AI Airport Services Limited:

AI Airport Services Limited operates under the Ministry of Civil Aviation (MOCA) and provides comprehensive ground handling services at over 82 airports across India. Their services encompass Ramp, Passenger, Baggage, Cargo Handling, and Cabin Cleaning for various airlines, making them a leading service provider in the industry.

Job Profile: Responsibilities of a Passenger Service Agent

1. Passenger Handling:
   • Checking in passengers and their baggage.
   • Ticketing and reservation management.
   • Handling baggage at various points, including the Make-Up Area and Mishandled Baggage.
   • Aircraft loading/offloading, cabin dressing, and cargo manifesting.
2. Document Verification:
   • Verifying passenger documents (e.g., visas) and addressing any discrepancies.
3. Reservation Management:
   • Creating and amending travel bookings as per passenger requirements.
4. Customer Service:
   • Addressing customer complaints and ensuring a positive experience.
5. Boarding Management:
   • Facilitating the boarding process for passengers.
6. VIP Handling:
   • Providing special services for VIP guests.
7. Shift Flexibility:
   • Willingness to work in various shifts, including night shifts.

General Conditions:

• Application Process:
  • Applications must be submitted by approved aviation institutes/colleges providing a list of candidates.
• Temporary Engagement:
  • The position is purely temporary.
• Work Schedule:
  • Work is structured in a 3-shift pattern, with one paid weekly off provided the PSA has attended the previous six days.
• Selection Criteria:
  • Candidates will be shortlisted based on their qualifications and performance during interviews.
• Certificate of Completion:
  • Successful candidates will receive a Certificate of Completion in Passenger Service from AIASL.

How to Apply:

1. For Aviation Training Institutes:
   • Provide a list of candidates with their name, age, qualifications, and contact details on official letterhead.
   • Include details and documents regarding the institute’s affiliations and accreditations.
2. Submission:
   • Send applications to the email address provided below.

Contact Details:

• Contact Person: Ms. Meena Kuldeep Verma, Dy. Terminal Manager
• Email: amd.comm@aiasl.in

This position offers an excellent opportunity to gain hands-on experience in the aviation sector while earning a stipend. Candidates interested in pursuing a career in aviation and meeting the necessary qualifications are encouraged to apply before the deadline.